Shipping Policy

This Shipping Policy outlines how Solvion handles the delivery of physical products, equipment, or materials associated with our clean energy solutions. Please review the details below to understand our shipping process.

1. Shipping Availability

Solvion offers shipping for selected products and equipment based on project requirements and location. Shipping availability may vary depending on region, product type, and service agreement.

2. Processing Time

Orders are typically processed within 3–7 business days after confirmation. Custom or large-scale orders may require additional processing time, which will be communicated in advance.

3. Shipping Methods

We use trusted logistics and delivery partners to ensure safe and timely shipment. Shipping methods and carriers are selected based on order size, destination, and delivery requirements.

4. Delivery Time

Estimated delivery times vary by location:

  • Domestic orders: 5–10 business days
  • International orders: 10–20 business days

Delivery times are estimates and may be affected by customs, weather conditions, or unforeseen delays.

5. Shipping Costs

Shipping costs are calculated based on order size, weight, destination, and delivery method. Final shipping charges will be shared during order confirmation or included in the service agreement.

6. Tracking Information

Once your order has been shipped, tracking details will be provided via email or your account dashboard, allowing you to monitor delivery status.

7. Damaged or Lost Shipments

If your order arrives damaged or is lost during transit, please contact Solvion support within 48 hours of delivery. We will assist in resolving the issue as quickly as possible.

8. Customs & Duties

For international shipments, customers are responsible for any applicable customs duties, taxes, or import fees imposed by local authorities.

9. Changes & Cancellations

Shipping details cannot be modified once an order has been dispatched. Order cancellations must be requested before shipment processing begins.

10. Policy Updates

Solvion reserves the right to update this Shipping Policy at any time. Changes will be posted on this page and will apply to future shipments.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

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